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We appreciate you completing our survey so we can better understand why we haven’t seen you in awhile.
If it’s something we did, we’d like the chance to correct it.
We’ll even give you MORE Rewards for letting us know.
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1. Was there a specific reason why you decided not to visit anymore?
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Someone made me feel uncomfortable.
I felt like I could never win there.
I enjoy playing more at other casinos.
It’s just too far away.
We moved.
I decided I needed to stop gaming.
2. Approximately, How Far do you live from Robinson Rancheria Casino?
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Less than 10 miles
Between 11 and 20 miles
Between 21 and 39 miles
Over 40 miles
Out of State
3. How would you rate the quality of our food?
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I’ve always enjoyed the food.
It’s good, I used to eat there all the time.
It’s good, but the prices are high.
I’m not a big fan of the food.
4. Have you ever stayed in our Hotel?
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Never.
Yes, I found it comfortable.
Yes, and I thought the room rates were just right.
Yes, but I thought the room rates were too high.
Yes, but I wish you had room service.
5. Do you think our Player’s Club has value?
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Definitely! One of the better Clubs.
It’s middle of the road. Like all others around.
Not Really, other Clubs offer more benefits.
6. Did we make you feel welcomed here?
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Always. I love the people there.
Yes, I never felt uncomfortable.
Not really, I felt the service could be better.
No. The staff didn’t seem friendly.
Is there anything else you'd like to tell us?
Name
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First
Last
Email
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Players Club ID
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